Jakarta, April 8, 2008 (ANTARA) - PT. Krama Yudha Tiga Berlian Motors (KTB) as Sole Distributor of Mitsubishi vehicle in Indonesia of Mitsubishi Motors Corporation (MMC) and Mitsubishi Fuso Truck & Bus Corporation (MFTBC) announced the establishment of TSRC (Technical Service & Research Center) on April 8, 2008. The commemoration of this establishment conducted in the KTB, Jakarta, inviting all Service Coordinators of Mitsubishi authorized dealers in Indonesia, and Service & Spare Part Manager of Mitsubishi authorized dealers in Jabodetabek and Banten area.
After Sales Service is the important thing in determination customer satisfaction level. KTB cares and commits to keep on improving the quality of customer satisfaction level and establishes TSRC as the tool to strengthen the support for technical aspects in Mitsubishi vehicles for dealers and customers, by accomodating research and test of vehicles and its components. TSRC Mitsubishi wil be supported by sophisticated technology equipments and supporting skills to help dealers in handling the unsolved technical matters.
With the objective to make "Mitsubishi Service No. 1" TSRC is becoming one of the good efforts and firming the steps for Mitsubishi in the future.
The issue to make "Mitsubishi Service No. 1" is apropriate with KTB's aim to increase 20% of sales for year 2008 and firming the position as one of the best automotive companies in Indonesia with 3 (three) strong pillars of sales: Light Commercial Vehicle (LCV), Commercial Vehicle (CV) and Passenger Car (PC). With the support from the sales and after sales service network spread all over Indonesia that currently reach almost 150 authorized dealers completed with service and spare parts facility, 120 authorized workshops and 3.500 part shops, KTB is optimistic in achieving the goals.
By the establishment of Mitsubishi Training Service & Research Center, and supproted by good spirit, hard work and good coordination between KTB, dealers and all supporting partners, we are optimistic to achieve the goal of "Mitsubishi Service No. 1".
For further information please contact:
Public Relations Office
PT. Krama Yudha Tiga Berlian Motors
Jl. Jend. A. Yani Proyek Pulomas - Jakarta 13210
Tel: 021-4891608 | Fax: 021-4757735
Email: ktb@ktb.co.id
After Sales Service is the important thing in determination customer satisfaction level. KTB cares and commits to keep on improving the quality of customer satisfaction level and establishes TSRC as the tool to strengthen the support for technical aspects in Mitsubishi vehicles for dealers and customers, by accomodating research and test of vehicles and its components. TSRC Mitsubishi wil be supported by sophisticated technology equipments and supporting skills to help dealers in handling the unsolved technical matters.
With the objective to make "Mitsubishi Service No. 1" TSRC is becoming one of the good efforts and firming the steps for Mitsubishi in the future.
The issue to make "Mitsubishi Service No. 1" is apropriate with KTB's aim to increase 20% of sales for year 2008 and firming the position as one of the best automotive companies in Indonesia with 3 (three) strong pillars of sales: Light Commercial Vehicle (LCV), Commercial Vehicle (CV) and Passenger Car (PC). With the support from the sales and after sales service network spread all over Indonesia that currently reach almost 150 authorized dealers completed with service and spare parts facility, 120 authorized workshops and 3.500 part shops, KTB is optimistic in achieving the goals.
By the establishment of Mitsubishi Training Service & Research Center, and supproted by good spirit, hard work and good coordination between KTB, dealers and all supporting partners, we are optimistic to achieve the goal of "Mitsubishi Service No. 1".
For further information please contact:
Public Relations Office
PT. Krama Yudha Tiga Berlian Motors
Jl. Jend. A. Yani Proyek Pulomas - Jakarta 13210
Tel: 021-4891608 | Fax: 021-4757735
Email: ktb@ktb.co.id
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