(Cincinnati; July 10, 2008) - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announces the appointment of Jim Goetz as Chief Information Officer. Goetz will report to Earl Shanks, Convergys’ Chief Financial Officer.
In this leadership role, Goetz will be responsible for strategic planning and global implementation of the information systems and technology function for Convergys including programming, systems development, database management, computer operations, telecommunications, and outsourcing. Goetz will also interact with clients as the strategic leader for Convergys’ technology solutions from an internal and outsourcing perspective.
Most recently, Goetz served as CIO for the ServiceMaster Company where he led transformational initiatives in technology infrastructure, applications, and business capabilities used throughout the ServiceMaster consumer brands including TruGreen, Terminix, American Home Shield, ServiceMaster Clean, and Merry Maids.
Before moving to the ServiceMaster Company, Goetz worked for IBM Global Services where he led the development and implementation of e-business services for telecom, media, and internet based companies. Earlier in his career, Goetz worked for Ameritech as the senior information technology executive responsible for all shared technology across the enterprise. He also worked for Nolan, Norton & Co. and in systems engineering and management roles in IBM.
Goetz holds a degree in mathematics from Wheaton College and a master’s of business administration from the University of Chicago.
Editors: A pic of Mr. Goetz is available on request.
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.
For 25 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.
Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for eight consecutive years. We have approximately 75,000 employees in 87 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit
www.convergys.com
(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
To receive Convergys news releases by email, click on http://www.convergys.com/news_email.html
Contacts:
Business and Financial Media - John Pratt
+1 513 723 3333 or john.pratt@convergys.com
Trade Media - Jeff Hazel
+1 513 723 7153 or jeff.hazel@convergys.com
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"NOTICE: The information contained in this electronic mail transmission is intended by Convergys Corporation for the use of the named individual or entity to which it is directed and may contain information that is privileged or otherwise confidential. If you have received this electronic mail transmission in error, please delete it from your system without copying or forwarding it, and notify the sender of the error by reply email or by telephone (collect), so that the sender's address records can be corrected."
In this leadership role, Goetz will be responsible for strategic planning and global implementation of the information systems and technology function for Convergys including programming, systems development, database management, computer operations, telecommunications, and outsourcing. Goetz will also interact with clients as the strategic leader for Convergys’ technology solutions from an internal and outsourcing perspective.
Most recently, Goetz served as CIO for the ServiceMaster Company where he led transformational initiatives in technology infrastructure, applications, and business capabilities used throughout the ServiceMaster consumer brands including TruGreen, Terminix, American Home Shield, ServiceMaster Clean, and Merry Maids.
Before moving to the ServiceMaster Company, Goetz worked for IBM Global Services where he led the development and implementation of e-business services for telecom, media, and internet based companies. Earlier in his career, Goetz worked for Ameritech as the senior information technology executive responsible for all shared technology across the enterprise. He also worked for Nolan, Norton & Co. and in systems engineering and management roles in IBM.
Goetz holds a degree in mathematics from Wheaton College and a master’s of business administration from the University of Chicago.
Editors: A pic of Mr. Goetz is available on request.
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.
For 25 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.
Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for eight consecutive years. We have approximately 75,000 employees in 87 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit
www.convergys.com
(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
To receive Convergys news releases by email, click on http://www.convergys.com/news_email.html
Contacts:
Business and Financial Media - John Pratt
+1 513 723 3333 or john.pratt@convergys.com
Trade Media - Jeff Hazel
+1 513 723 7153 or jeff.hazel@convergys.com
--
"NOTICE: The information contained in this electronic mail transmission is intended by Convergys Corporation for the use of the named individual or entity to which it is directed and may contain information that is privileged or otherwise confidential. If you have received this electronic mail transmission in error, please delete it from your system without copying or forwarding it, and notify the sender of the error by reply email or by telephone (collect), so that the sender's address records can be corrected."
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