(Cincinnati; June 9, 2008) - - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that it will continue to provide Cellular South with an end-to-end business support solution for the provisioning, usage mediation, billing, and associated customer support of its wireless telecommunications services. Cellular South is one of the largest privately held wireless providers in the United States and is licensed to provide wireless service to a population of more than five million people in the southeast United States. The company has been using the Convergys solution for the past five years.
Under terms of a new 2-year licensing agreement, Cellular South will continue to operate the Convergys solution in Cellular South’s data center. Convergys will provide system maintenance and support services, as well as application monitoring services and professional and consulting services. The Convergys solution is a major part of Cellular South’s component-based architecture, and is integrated with Cellular South’s wireless network and several systems within its BSS/OSS environment.
“We are very satisfied with the Convergys solution, which provides us with a highly reliable, scalable, and flexible platform to support our subscribers and business customers with top notch provisioning, invoicing, and customer service support,” said Greg Latour, Senior Vice President of Strategic Development at Cellular South.
"We are delighted to continue our association with Cellular South, supporting its growing business needs with our software solutions, while also providing consulting and professional services to support its data center and system environment initiatives,” said Jim Boyce, president of Convergys, North America.
Convergys combines its innovative business support system (BSS) software and unique operational expertise in relationship management to provide solutions that enable its clients in the global communications industry to drive greater value from their customer relationships.
About Cellular South
Cellular South is a diversified mobile communications company passionately committed to helping customers get the most out of their wireless devices and services. The company accomplishes this goal by providing the most reliable and advanced nationwide wireless voice and data network, offering a full range of industry-leading unlimited flat rate plans and through the world's first integrated, interactive online and in-store experience that gives customers easy, simple, and convenient anytime, anywhere solutions to all of their wireless lifestyle needs. For more information, visit www.cellularsouth.com
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.
For 25 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.
Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for eight consecutive years. We have approximately 75,000 employees in 85 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit
www.convergys.com (Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
To receive Convergys news releases by email, click on http://www.convergys.com/news_email.html
Contacts:
Buiness Media - John Pratt, Convergys, +1 513 723 3333 or
john.pratt@convergys.com
Trade Media - Jeff Hazel, Convergys, +1 513 723 7153 or
jeff.hazel@convergys.com
Jim Richmond, Cellular South, +1 601 974 7504, jrichmond@cellularsouth.com
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"NOTICE: The information contained in this electronic mail transmission is
intended by Convergys Corporation for the use of the named individual or
entity to which it is directed and may contain information that is
privileged or otherwise confidential. If you have received this electronic
mail transmission in error, please delete it from your system without
copying or forwarding it, and notify the sender of the error by reply email
or by telephone (collect), so that the sender's address records can be
corrected."
Under terms of a new 2-year licensing agreement, Cellular South will continue to operate the Convergys solution in Cellular South’s data center. Convergys will provide system maintenance and support services, as well as application monitoring services and professional and consulting services. The Convergys solution is a major part of Cellular South’s component-based architecture, and is integrated with Cellular South’s wireless network and several systems within its BSS/OSS environment.
“We are very satisfied with the Convergys solution, which provides us with a highly reliable, scalable, and flexible platform to support our subscribers and business customers with top notch provisioning, invoicing, and customer service support,” said Greg Latour, Senior Vice President of Strategic Development at Cellular South.
"We are delighted to continue our association with Cellular South, supporting its growing business needs with our software solutions, while also providing consulting and professional services to support its data center and system environment initiatives,” said Jim Boyce, president of Convergys, North America.
Convergys combines its innovative business support system (BSS) software and unique operational expertise in relationship management to provide solutions that enable its clients in the global communications industry to drive greater value from their customer relationships.
About Cellular South
Cellular South is a diversified mobile communications company passionately committed to helping customers get the most out of their wireless devices and services. The company accomplishes this goal by providing the most reliable and advanced nationwide wireless voice and data network, offering a full range of industry-leading unlimited flat rate plans and through the world's first integrated, interactive online and in-store experience that gives customers easy, simple, and convenient anytime, anywhere solutions to all of their wireless lifestyle needs. For more information, visit www.cellularsouth.com
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.
For 25 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.
Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for eight consecutive years. We have approximately 75,000 employees in 85 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit
www.convergys.com (Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
To receive Convergys news releases by email, click on http://www.convergys.com/news_email.html
Contacts:
Buiness Media - John Pratt, Convergys, +1 513 723 3333 or
john.pratt@convergys.com
Trade Media - Jeff Hazel, Convergys, +1 513 723 7153 or
jeff.hazel@convergys.com
Jim Richmond, Cellular South, +1 601 974 7504, jrichmond@cellularsouth.com
##
--
"NOTICE: The information contained in this electronic mail transmission is
intended by Convergys Corporation for the use of the named individual or
entity to which it is directed and may contain information that is
privileged or otherwise confidential. If you have received this electronic
mail transmission in error, please delete it from your system without
copying or forwarding it, and notify the sender of the error by reply email
or by telephone (collect), so that the sender's address records can be
corrected."
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