Wednesday, April 02, 2008

Business: Convergys Relationship Management Solution wins BillingChina Award

Cincinnati & Shanghai, China (BUSINESS WIRE) - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today it has received the 2007 Annual Best Billing Product Award from BillingChina, the telecom media in the B/OSS industry in China.

Convergys won the award for its Infinys[R] Series 3 Solution, a highly scalable, end-to-end customer-centric customer care and business support system that supports existing and emerging services across multiple vertical markets. It delivers products and services to market quickly and easily. It serves as a flexible and feature-rich software application that defines new services via configuration without customization. As part of a relationship management strategy, Convergys' billing solutions are designed to drive more value from the relationships its clients have with their customers and employees.

"The purpose of the 2007 B/OSS & IT Industry Excellent Awards is to recognize companies, both Chinese operators and vendors, and people in the B/OSS area who made special contribution to the success of the industry," said Steve Qiao, Managing Director of BillingChina.

"In order to succeed in competitive markets, Chinese operators must deliver products to market quickly and reduce costs," said Iain Hackett, Convergys Vice President, Asia Pacific Region. "Convergys' award winning solution delivers on this mandate by bridging the divide between pre- and post-paid, voice, video, data, and content enabling management of subscriber transactions on a single platform."

With its award-winning software and its broad portfolio of professional and consulting services, Convergys leads the communications industry in the deployment of real-time convergent billing -- including the Quadruple Play of video, voice, data, and wireless -- for cable, wireless, satellite, and wireline service providers around the world.

About BillingChina

BillingChina provides the International Billing & OSS community and their Chinese counterparts with the most comprehensive information on the current development of the Telecommunication Industry. While serving the Billing and OSS market as a "platform of exchange," we are committed to leading the market by offering customers timely, vital resources, and superior services designed to enhance their efforts of competing in this important market.

Based in Beijing, BillingChina has gained a reputation for providing quality products and excellent service to the Chinese and International Telecom community.

BillingChina provides 360 degree information services and promotion services, including B/OSS magazine, www.billingchina.com website, billing e-newsletter, conferences & events, trainings, reports and other customized services.

About Convergys

Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees.

Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.

For 25 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.

Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for seven consecutive years. We have approximately 75,000 employees in 84 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com.

To receive Convergys news releases by email, click on http://www.convergys.com/news_email.html.
(Convergys, Infinys, and the Convergys logo are registered trademarks of Convergys Corporation.) Convergys Corporation

Susan McKay at +65 6248 5198 or susan.mckay@convergys.com
John Pratt at +1 513 723 3333 or john.pratt@convergys.com

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